How American Standard is Responding to COVID-19

Learn how American Standard is protecting customers and partners during the coronavirus pandemic.

September 2, 2022
Four business people sit with face masks on listening to updated coronavirus protocol.

As the world works to contain the spread of the coronavirus COVID-19, our team at American Standard Heating and Air Conditioning is adapting to this rapidly evolving situation, implementing safety measures, and taking care of each other, our partners and our customers.

Our business is largely categorized as “critical” by the U.S. Department of Homeland Security. Essential services include distributing, servicing, repairing, installing residential and commercial HVAC systems, boilers, furnaces and other heating, cooling, refrigeration, and ventilation equipment.

American Standard heats, cools and ventilates essential residential spaces. American Standard does important work for families and residential buildings, ensuring indoor health and comfort.

This means that we remain committed to meeting your home comfort needs. If you need service, please check with your local independent American Standard Heating & Air Conditioning Dealer to confirm their current process for delivering on customers’ needs.

Ensuring the health and safety of the people who build and service our products is an essential priority. At our manufacturing and operations sites we are following all containment guidelines from the World Health Organization (WHO), the U.S. Centers for Disease Control and Prevention (CDC) and country health departments.

In addition to implementing global travel and meeting restrictions, our company has taken immediate containment measures across all of our sites, and also are adjusting production schedules to ensure employee safety while continuing to serve our customers. We have flexible work arrangements in place for employees who can work from home, country-specific benefits for employees on leave for quarantine or illness, U.S. access to back-up child and eldercare assistance, and a Helping Hand Fund, which assists employees around the world dealing with unexpected financial hardships.

We are also helping our communities through outreach programs.

The situation continues to evolve, and we remain committed to supporting our people, our customers and partners during this unprecedented time.

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